Managed IT Services

It is critical that organizations use quality cost-effective support services to assist their staff, customers, agents, partners, and consultants. Many organizations do not have the management, personnel, facilities, or capital resources to provide internal help desk services properly.

Consequently, providing quality technical support can quickly become a budgeting headache and a business nightmare. Q Software Research Corporation, Inc. provides a means to

  • Improve your customer service
  • Lower your technical support costs
  • Improve your business image
  • Reduce your management headaches

We utilize approved processes and procedures that we have researched and developed for all aspects of our Managed (Outsourced) IT support services operation to ensure consistent quality and efficient trouble resolution. Our team handles everything from operating popular desktop applications to troubleshooting complex computer software and hardware problems.

Desktop Support Services

Provides desktop engineering support for hardware, software, and services necessary to support personal computers and associated peripheral devices as well as fielding trouble calls from users, or Help Desk technicians requesting assistance with technical problems. [Find out more]