Desktop Support Services

Provides desktop engineering support for hardware, software, and services necessary to support personal computers and associated peripheral devices as well as fielding trouble calls from users, or Help Desk technicians requesting assistance with technical problems.

  • Installs, configures, maintain network services, equipment and devices
  • Supports administration of servers and server clusters
  • Plans and supports network and computing infrastructure
  • Perform troubleshooting analysis of workstations and associated systems
  • Documents network problems and resolution for future reference
  • Monitors system performance and implements performance tuning
  • Manages user accounts, permissions, email, anti- virus, anti-spam
  • Asset Management

Senior Level Engineering Services

Architect, supervise and participate in the implementation of technologies and platforms supporting a complex corporate data and voice infrastructure. [Find out more.]